The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
See item details for return and exchange eligibility.
Terms and Conditions & Right of Withdrawal
Shipping & Returns
Buyers have the right to request a return within 14 days after receiving the goods. Return shipping costs are the responsibility of the buyer. The item must be in its original condition.
Personalized items or items made specifically according to the customer’s request are excluded from returns, where legally permitted.
Customs and Import Fees
Buyers are responsible for any customs duties, import taxes, or other fees that may apply. These fees are not included in the purchase price or shipping costs.
Please check the applicable regulations in your country before making a purchase.
International shipments may be delayed due to customs clearance. I have no control over such delays.
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):
https://ec.europa.eu/consumers/odr